Privacy Policy


Last updated: July 31, 2022

Double U Games, LLC (“we,” “our,” or “us”) is committed to safeguarding your personal information. This Privacy Policy describes the ways we process and protect personal information that you provide or we collect in connection with our website (the “Website”), mobile applications (the “App(s)”) and any related web-based or downloadable applications (each a “Service” and collectively the “Services”).  The scope of this Privacy Policy is limited to information collected or received by us through your use of the Services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and may provide information relating to substantive changes via email or other prominent notice. Changes to this Privacy Policy are effective as of the “last updated” date listed above. Please periodically review this Privacy Policy for any changes.

Why We Process Your Personal Information

Your use of the Double U Games Services requires us to process certain personal information you provide. For example, Double U Games receives and processes your personal information when you create a user account through the Website or an App, link your account with a third-party website, or add payment information. If you do not agree to the terms of this Privacy Policy, please do not use the Services.

If you have questions or concerns about our Privacy Policy or practices, please contact us at the address below or at

Double U Games, LLC

6325 N Monroe St #48762

Spokane, WA 99208 USA

Information We Process to Provide the Services

Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. In some instances, the information Double U Games processes may be sufficiently anonymized that we could not reasonably link the information with a particular consumer or household (“Anonymous Data”). In general, you can browse the Services without providing personal information to Double U Games.

Your use of the Double U Games Website or Apps requires us to collect basic contact information, including your first name, last name, and your email address. We receive and store this information to provide you with access to the Services. We may use your email address to contact you with information relating to the Services or to provide support.

When you use the Services, Double U Games may collect additional personal information, including your basic contact information, telephone number, location, demographics, and information relating to your use of the Services. We may also collect and record certain information such as your unique device ID, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends and for providing you with the correct version of the Services.

Double U Games may periodically conduct surveys or request your opinion relating to certain businesses or other related matters. We may process your responses to render them Anonymous Data or only record such information as Aggregate Data.

Double U Games will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. Please contact us if you wish to learn what personal information we hold about you or would like to request deletion of your personal information. Once we have verified your identity, we will comply with all reasonable requests.

You may communicate with us regarding any privacy-related matters by emailing us at We take all of your concerns seriously and will review any written complaints received by us. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding your personal information.

Reasons Why We May Process Your Personal Information

The following list details reasons why Double U Games may use your personal information when providing the Services:

  • We may use your submitted personal information to help prevent other users from accessing the Services you have purchased. This generally allows us to prevent individuals without access to the Services from using the Services as if you.
  • We may provide you with push notifications or notifications via email regarding your use of the Services.
  • User Experience & Research; Support. We may use your contact information to ask you about your user experience and your use of the Services. We may also use your contact information to provide support via email.
  • If you are providing payment to Double U Games, your personal information may be provided to a third-party payment processor. We collect only the data necessary to process your payment if you make a purchase. All payment data is stored by a third-party payment processor. You are encouraged to review their privacy policies.
  • User Content. We may use cookies to allow continued interactions through the Website. This allows for a better user experience, allowing you to pick up where you left off on a Double U Games App or Website. We may also use your personal information to present relevant information for your geographic location.
  • We may further process your personal information to irreversibly render it Anonymous Data. With respect to Anonymous Data, Double U Games will (i) maintain technical safeguards intended to prohibit reidentification of users, (ii) maintain business processes intended to prohibit reidentification of users; (iii) maintain business processes intended to prevent inadvertent release of Anonymous Data; and (iv) refrain from attempting to reidentify users. Subject to applicable law, Anonymous Data may be processed without restriction.
  • Detecting and Preventing Fraud. We use your information to monitor for potentially fraudulent activities committed using the Service, which helps protect Double U Games and its users.
  • Legal Requirements.We may use or disclose your personal information where such disclosure is necessary for compliance with applicable law, including without limitation, lawful law enforcement requests and United States Treasury Department Office of Foreign Assets Control compliance. To the extent we are legally required to disclose information to law enforcement, we will comply with such requests. We will not otherwise voluntarily disclose your personal information.

Disclosure of Your Personal Information to Third Parties

The following list describes third parties with whom Double U Games may share your personal information when providing the Services.

  • Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Third-Party Advertisers. We may use third-party advertising companies to display advertisements when you visit our Apps or Website. These companies may use information about your visits to an application and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
  • Marketing Communications. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  • Online Postings. When you post comments, contributions or other content to our Apps or Website, your posts may be viewed by all users and may be publicly distributed outside an App in perpetuity.
  • Affiliates and Business Partners. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. We may also share your information with our business partners to offer you certain products, services or promotions.
  • Sale or Bankruptcy. If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the relevant third party directly.

We currently use the following third parties when providing the Services:

  • Shopify
  • Venmo
  • Hachisoft
  • J&S Industries

Cookies and Web Beacons

We may use cookies, web beacons, or other tracking technologies on our Apps or Website to help customize the Services and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but such action could affect the availability and functionality of our Services. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Website Analytics

We may partner with selected third-party vendors to allow tracking technologies and remarketing services on our Apps and Website through the use of cookies and third-party cookies, to, among other things, analyze and track users’ use of the Apps and Website, determine the popularity of certain content, and better understand online activity. By accessing our Apps and Website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review any relevant third-party privacy policies and contact the third parties directly if you have questions about their policies. We do not transfer personal information directly to third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can install or update your settings for third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Third-Party Websites

The Apps and our Website may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you access such links to leave the App or Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our Apps or Website.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Personal Information of Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided above.

Options Regarding Your Information

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by taking the following steps:

  • Note your preferences at the time you create an account on our Website or Apps;
  • Follow instructions to opt-out on any email correspondence you receive from us; or
  • Contact us using the contact information provided above.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the relevant third party directly.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in this privacy policy.